CLIENT DEVELOPMENT MANAGER

CHICAGO, IL OR NEW YORK, NEW YORK

Fetch is a fast-growing technology company innovating and changing how consumers fulfill their grocery needs. We are headquartered in the heart of downtown Madison, with offices in Chicago and New York. Fetch currently provides a mobile grocery shopping app, Fetch Rewards, that allows users to get rewarded every time they scan a receipt from a grocery store. Fetch Rewards is free and available in both the Android and iOS platforms. The mission of Fetch is to provide easy access to the information and technology necessary for people to enjoy every stage in the life of food (inspiration, planning, purchasing, preparation, and of course ... eating). Founded in 2013 and growing, Fetch is looking for a Client Development Manager to help us change the grocery shopping experience.

Having almost doubled in size this year, Fetch is looking to add a Client Development Manager to the to manage our growing portfolio of CPG partners on the Fetch Rewards platform.

WHAT YOU GET TO DO:
A Client Development Manager at Fetch supports multiple client relationships and serves as driver of our day-to-day project work. CDMs will gain firsthand exposure to working cross-functionally within a variety of Consumer Packaged Goods organizations. The day to day responsibility will include the tactical execution of unique brand experiences within our platform that address both the strategic priorities of partner companies and drive awareness amongst the app user base and increase sales.

Early on, much time is spent working closely with our sales teams to ensure smooth hand-offs, managing expectations with clients and partners as well as coordinating various third party suppliers to ensure projects are fielded and managed on time and on budget - from kickoff through invoicing.

RESPONSIBILITIES:

  • Liaise between clients, partners, vendors and internal departments to create a seamless workflow
  • Kickoff and manage day-to-day interactions and projects, which includes branded experiences, data integration with partners, and more
  • Become a product and technology expert by learning all facets of Fetch to a high standard to support Business Development in proposal writing and the creation of marketing materials
  • Creating and presenting program results and measurement post program

WHO YOU ARE:

  • Countless success stories developing and implementing client success strategies
  • Passion for helping brands strengthen their relationship with the consumer
  • An odd affinity for the pace of work that a startup offers
  • You find yourself excited to tell people about what we're building here at Fetch. You wake up truly excited because you know what you do today will directly impact a young growing company
  • Experience delivering tech or data-driven solutions to CPG organizations